FAQ
- Mantling & Dismantling
- Elevators for deliveries
- Signage to your event
- Deliveries & postage
- Disability acces Allianz Arena
- Catering
- External service provider
- FC Bayern Museum
- FC Bayern Store & Fan Shop
- Fun-Packages
- GEMA
- Give-Aways
- Hotel recommendation
- Parking
- Final numbers of guests
- Staff
- Calendar for matchdays
- Shuttle service & bus transfer
- Summer break
- Guided Arena Tour
- Technic
- Taxis
- Animals
- Insurance
- Site inspection
- Directions
- Welcome Zones
- WIFI
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Please inform us on your time schedule for mantling and dismantling, we need to coordinate these plans together. Largerevents require a handover of all areas and function rooms, before and after the event.
If there are set-up or dismantling days, they will be charged with 50 % of the day room rental. The set-up the day before is free of charge for 2 hours if the room is not used otherwise. We are pleased to define the time with you individually. If you are going to plan the setup with an external contractor, please kindly note that we need to order a steward for supervision the setup. Please note that floor plans need to be communicated early and be released from our site. -
You will find the two elevators which you can use for deliveries on the left side at the entrance to the Press Area (T2).
Please note that the maximum weight for the elevators is 1,25 t.
Dimensions inside the elevator: 2,40m x 1,10m x 2,10m
Dimensions elevator door: 2,10m x 1,10m -
We will place signposts with your company- or event logo directly from the entrance point Welcome Zone West. Please send us your logo in jpg format. Of course you can also fix your own signage, but please inform us in advance. There a few points to take into consideration, for example fixing signage on walls, floors and ceilings are not allowed, only on self-carrying devices. Also please note that is strictly prohibited to obstruct the emergency exits in any way.
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You can send us your packages and deliveries up to three days in advance to your event. Our goods receiving department is open from Monday to Friday, 08.00 a.m. – 12.00 a.m.
Please observe the following requirements:
- All deliveries must be clearly addressed as follows:
DO & CO München GmbH - Allianz Arena
„Warenannahme“
Date of the event - Organizer- Function Room
Werner-Heisenberg-Allee 25
80939 München- Please inform us in advance how many packages you are going to send to us and when they will arrive.
- Deliveries on a matchday can`t be considered because there is no access permit.
- We are not liable for any material or items which are left unattended in the function rooms
- The organizer is solely responsible for picking up all material and packages after the event. All deliveries are kept for your disposal in DO & CO`s Goods receiving department.
- Please inform us, when you want to pick up your goods after the event. We will need the exact date and time, as well as the number of packages you will be picking up, latest 2 days after your event.
- Please note that each package has to be signed in advance with one of our delivery notes.
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The Allianz Arena in Munich-Fröttmaning was specifically designed to allow mobility-impaired visitors to enjoy their stay at the Arena. More information you find here
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DO & CO is the Allianz Arena’s exclusive hospitality partner and caterer. External booking of catering services or bringing in food and beverages yourself is not permitted. Please note we have a new banquet folder available each season, which we will be happy to provide you with. DO & CO will be happy to assist you in all matters and will prepare an individual and perfectly-tailored offer for you. Simply e-mail us at: events@allianz-arena.de.
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We are happy to ask our service providers for extra services for your event, such as furnishing or decoration. We will include their offers into our DO & CO proposal. If you prefer your own suppliers, please inform us beforehand.
Should you book an external technical supplier, we are planning with an intern technical master for events to monitor compliance of the stadium company.
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In the FC Bayern Museum, visitors can literally "feel and experience" the club. Differently than in any other classical football museum, not only numerous prominent exhibits are in the focus of the FC Bayern Museum, for example many trophies, footwear and tricots of the famous Bavarian football stars from today and former times, it is also a demonstration of the 118-year-old history of one of the most famous and most successful clubs in Europe. The history is presented with an expressive mixture of information, emotion and interaction. Goosebumps are guaranteed to all fans, when they discover and experience some of the most moving and important moments of the club.
The FC Bayern Museum is open every day from 10.00 am – 06.00 pm; last admittance is at 05:15 pm. You can find further information to the FC Bayern Museum in our document „Fringe events“.
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The FC Bayern Store is located in the 3. Level at the Allianz Arena. At more than 1.000 square meters you can find a wired variety of red-white fan articles. Among other things you have the choice between original jerseys, articles for kids and babies or products of the mascot Berni. Opening hours: daily 10.00 am– 06.30 pm (not on match days) During events there is the possibility to open a FC Bayern fan shop at the VIP area (level 3/4/5). If you are interested, we will give you detail information.
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Make your event to an unforgettable highlight. We will offer you different opportunities with our partners to loosen your event. We would be happy to support you in making full use of the versatility of the Allianz Arena. If you are interested, please send us an e-mail to events@allianz-arena.de.
Fun-Packages for example:
- Casino (Poker, Black Jack, Roulette und Craps)
- Dinner Games (Table golf, Cake table tennis)
- fitting the soccer theme (Table football XXL, Kick-O-Mania, human kicker).
- Tabtour
The implementation largely depends on the event location. We will be happy to check the availabilities for you.
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As an event venue, we are obliged to report all events with the usage of music to the GEMA (music licensing and royalties). You can find further information under the following link.
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There is the possibility of buying Give-Aways of the Allianz Arena and the FC Bayern Munich. We are happy to buy these items for you and place it in your event room.
You can get inspiration at: FC Bayern Online Store
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For overnight stays, we can recommend the Do & CO Hotel in the centre of Munich:
DO & CO Hotel München
Adresse: Filserbräugasse 1, 80333 München Telefon: +49 89 69313780 -
Your guests can park their cars in the parking lot S1, situated right after the entrance gate S0/S1. You don`t need a parking ticket, as access is managed through a manned gate. The guests will have to mention a communicated password to enter for the event.
There are up to 1.200 parking spaces available on 4 Levels.
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We need the final number of attendees in written form latest 8 workdays prior to the first day of your event. The further, detailed regulations and cancellation conditions can be found in the DO & CO General Terms and Conditions. These will be sent to you together with your offer and can be viewed here.
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The final number of service and kitchen staff depends on the kind and order of courses for your event, as well as on the spatial facts and your actual guest number. Please note that the minimum working hours of our service staff is 4 hours and the maximum 10 hours. The time for set-up and dismantling will be charged as working hours. Billing according to the actual working hours.
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The calendar for matchdays is public at the end of the year for the season of next year. The season plan for home matches will be released in July for the upcoming season. The exact scheduling of matchdays is performed 4-6 weeks beforehand. The UEFA Champions’ League group stage dates are definite in August. Events can only take place at non matchdays.
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Have you ever dreamed of driving in the official team bus of FC Bayern München? Are you still looking for an exclusive way to transport your guests comfortably to the arena? We help you, to realize the transportation of your guests, whether with a bus or a limousine. Gladly we transmit to you the individual offer of our external suppliers. For this we charge a handling fee.
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We will use the seasonal summer break (May-July) for renovation and remodeling. This change can lead to building noise and potential barriers. In this case we will inform you in advance.
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Fascination soccer – for that stand the Allianz Arena. Join us on one of the range of stadium tours and discover one of the world’s finest stadiums for yourself. Our tours offer both individual visitors and group a fascinating and comprehensive introduction to the Allianz Arena.
More information on the stadium tours can be found here.
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The preferred partner for event technology in the Allianz Arena is Wilhelm & Willhalm - event technology GmbH & Co. KG. Among other things, W & W sees itself as a service provider in the field of event technology as well as fixed installations in media technology. A colleague of W & W will contact you if necessary to discuss the individual technical requirements and to create a customized offer.
Should an external service provider be booked, we plan with an internal technical master for event technology to review and monitor compliance with the requirements of the stadium operator company.
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Should your guests need a taxi you can order this at the reception at the welcome zone west. The waiting time is between 5 to 10 minutes. If your guests arrive by taxi they can be brought directly to the welcome zone west.
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Please note, that animals are not allowed in the stadium.
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Depending on the size of your event, we strongly recommend to conclude third party liability insurance for your event.
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To understand the access and walkways to your function room we recommend a visit beforehand. We are happy to show you around, please contact us by e-mail for an appointment . Gladly we are able to invite our external suppliers as specially our technicians. With the 360° link at the Allianz Arena website additional explore our premises.
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Please forward the sent directions to your guests.
The access by car, taxi or bus is possible through the special entry gate S0/S1. This is staffed and opened 24 hours. If you arrive with public transport you can enter through the service gate. There are turnstiles with a bell. Your guests are registered by the company name or the event name and need to be mentioned at the security staff or at the turnstiles. After this your guests can follow the signage to the Event rooms.
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The Welcome Zone West is the central entry for events and is occupied by a security staff 24 hours. Your guests can ask for taxis at the reception. The waiting period is round about 5 – 10 minutes. The Welcome Zone West also converse as phone central and as lost-and-found office.
3 further Welcome Zones (East, North and South) can be used as access for your guests. Depending on your event room other welcome zones can be set as first arrival place.
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The free WIFI is available for use in the Allianz Arena. The speed is 45 Mbit.