Allianz Arena München Stadion GmbH, Franz-Beckenbauer-Platz 5 80939 Munich (hereinafter "MSG") is committed to making its website and mobile applications accessible. In doing so, MSG is guided by the provisions of the Accessibility Improvement Act (Barrierefreiheitsstärkungsgesetz - BFSG), which came into force on June 28, 2025, and the associated Regulation to the Accessibility Improvement Act (Verordnung zum Barrierefreiheitsstärkungsgesetz - BFSGV), which implements the underlying Directive (EU) 2019/882 (European Accessibility Act). This is intended to ensure digital accessibility for people with disabilities.
This information on digital accessibility applies to the website published under the domain "https://allianz-arena.com/de".
General description of the services
MSG operates the Allianz Arena in Munich and offers comprehensive information and digital services relating to the Allianz Arena on its websites and mobile applications. These include, among other things:
- Events and football matches at the Allianz Arena
- Ticket sales for matches, Allianz Arena tours and the FC Bayern Museum
- Visitor information on directions, parking and stadium services
- Catering and FC Bayern Store offers in the Allianz Arena
- Digital services, e.g. information on events, ticket bookings and Allianz Arena tours etc.
The services are aimed at all interested parties, regardless of origin, age or ability. The aim is to make the content and functions as accessible and user-friendly as possible.
Status of compatibility with accessibility requirements
The accessibility of MSG's websites and mobile applications is an integral part of the ongoing development process. To this end, we are pursuing a continuous improvement process to increase digital accessibility in order to gradually eliminate identified deficits and shortcomings. Many areas of the websites and mobile applications are already very accessible and largely meet the applicable requirements for digital accessibility.
The criteria for assessing accessibility are the success criteria of the international accessibility standards, the standards of WCAG 2.2 and the European standard EN 301 549. The websites and mobile applications are not always fully accessible with the applicable standards and the above-mentioned standards due to continuous further development.
This information was created on 25.06.2025. It was based on a previous external conformity test to check the standards of WCAG 2.2 and EN 301 549.
Contact details
Do you have a comment or tip about barriers on this website or the mobile application? Please contact us via our whistleblower system, available at https://fcbayern.whistleblowing-software.com/.
Alternatively, you can contact us at the following address:
Allianz Arena
München Stadion GmbH
Franz-Beckenbauer-Platz 5
80939 Munich
E-Mail: legal@fcbayern.com
Responsible market surveillance authority
If you are of the opinion that our website or the mobile application still does not meet the legal requirements for accessibility everywhere, you can then contact the responsible market surveillance authority.
The centralized market surveillance body of the federal states for the accessibility of products and services (Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen - MLBF) will start its work as a new institution under public law on 28 June 2025 in Saxony-Anhalt, in the state capital Magdeburg.
You can contact the market surveillance body at the following address:
MLBF
c/o Ministerium für Arbeit, Soziales, Gesundheit und Gleichstellung Sachsen-Anhalt
Postfach 39 11 55
39135 Magdeburg
Telephone: (0391) 567 4530
E-Mail: MLBF@ms.sachsen-anhalt.de