Only an image recording of the vehicle's number plate is captured, on which the time and date are recorded by time stamp to determine the parking process. We expressly point out that no video recording takes place. The data is deleted at the end of the payment and parking process. The registration number is recorded in accordance with Art. 6 Para. 1 lit. F DSGVO.

FAQ on barrier-free parking at the Allianz Arena

All the answers

FAQ - barrier-free parking at the Allianz Arena

Q: What does barrier-free exit mean for car park users?

Barrier-free exit, meaning no more tailbacks at the barrier. The parking fee can no longer be paid by cash at the exit. The registration number must be registered in advance online via the registration website or the Allianz Arena app - payment follows online the same way. You can also still complete the number plate registration and payment online or in the Allianz Arena app with your smartphone during or after the match. Credit card and PayPal are accepted as methods of payment. You can pay directly via the SEPA Direct Debit system by registering for a "myFCB" account. You can still register the number plate and pay for parking up to 48 hours after the match. In the event of non-payment, a collection agency will demand the amount.

Q: How does the barrier-free parking work?

When entering and leaving the car park, the registration number of the vehicle is read. This determines who has paid and who has left the car park without paying. In case of non-payment, a collection agency will charge the parking fee including penalty and all fees.

Q: How do I pay my parking fees?

Parking fees can be conveniently paid online in advance. This involves registering the number plate via the registration website or the Allianz Arena app , after which you can pay the parking fees online. You can also still also register your number plate and pay the parking fee with your smartphone during or after the match. Alternatively, you can pay by entering your registration number at the parking machines in car parks P1 - P3, but you should expect a waiting time of about 30 minutes.

Q: How can I change my number plate afterwards?

As a registered user (myfcb.fcbayern.com), you can change the licence plate number yourself at any time. To do this, log in to your " myFCB-Account ", then you can make the changes yourself. If you have selected the registration option without an account, it is not possible to make changes.

Q: I'm disabled. Can I park for free?

Free parking is possible if you visibly place your official blue parking permit (wheelchair user symbol) for severely disabled persons with the symbols "aG/außergewöhnlich gehbehindert" or "BI/blind" behind the windscreen. The parking permit will be checked by the security service on site and you will then be given a QR code that entitles you to free parking in the multi-storey car park. 1. Scan the QR code and redeem it or go to the following URL https://fcbayern.com/parken/qr and enter the numerical code (ID). 2. Enter the registration number and you will be registered for the exit on match day.

Q: How is my registration number recognised?

Number plate recognition is activated when entering and leaving the car park. A camera automatically scans the number plate and adds a time and date stamp to the image. There is no permanent recording.

Q: What does the camera film on arrival and exit?

The camera only records the number plate with a scanner – a video recording is technically not possible. Neither the drivers nor the passengers are filmed.

Q: Do I have to drive in at walking speed?

With the aid of speed bumps, access is at walking speed and the number plate is scanned via the camera.

Exit from the car parks at the Allianz Arena Munich is via number plate recognition and without barriers. Here are the answers to the most frequently asked questions about the innovative car park system.

FAQ on barrier-free parking

What does barrier-free exit mean for car park users?

How does the barrier-free parking work?

How do I pay my parking fees?

How can I change my number plate afterwards?

I'm disabled. Can I park for free?

How is my registration number recognised?

What does the camera film on arrival and exit?

Do I have to drive in at walking speed?

Which data is saved?

How is my data processed?

Is there permanent video surveillance at the entrance?

Why is there this technology instead of barriers?

I forgot to pay my parking fee. Will I receive a penalty or notice?

When will the data be deleted?

Who should I contact with further questions?

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