Cashless payment

ArenaCard

Cashless payment with the ArenaCard: Information for first-time visitors

Fans visiting the Allianz Arena for the first time need to become acquainted with the ArenaCard cashless payment system. Just like a debit card, the ArenaCard has a number of important and useful functions, but as it is equivalent to cash, it is non-refundable in case of loss.

Matchday parking

Parking charges must be paid with an ArenaCard at the exit barriers. This is the only method of payment.Parking fees are charged at the exit barriers when you leave. The charge is €10. Please make sure you have at least €10 credit on your ArenaCard to pay for parking. 

Entry ticket / season ticket

Season ticket holders can enter the Arena via the turnstiles with the ArenaCard. The entrance system recognizes which “subscription” each fan has booked. The season ticket (with chip) also functions as an ArenaCard, which can be used as a payment and parking card. Normal tickets and standing season tickets are distributed as paper tickets with barcodes.

Buying your payment card

  • At the sales points on the Esplanade (on the approaches to the turnstiles), and at the sales points of central bus parking

  • The sales personnel circulating inside the Arena (10, 20, 50 Euro cards)

  • At the service stations on Level 2 and Level 6

  • At  the six automatic pay stations (next to kiosks 3, 5, 6, 9, 12 and 14)

Edition of ArenaCard with no desposit. 

The ArenaCard can be used for all purchases at the Allianz Arena. Cash is only accepted in the fanshops and the Arena Bistro. When you present your ArenaCard at the kiosks, the value of your purchase is immediately deducted from the card.

Payment options: 

  • Euro-coin (only at sales points Esplanade and central bus parking)
  • Euro-note (at all sales points)
  • EC-Cash, Mastercard, Visa, Amex (only at sales points Esplanade, central bus parking and the service stations)

Topping-up

  • With the official FC Bayern App
  • At the service stations on Level 2 and Level 6
  • At the six automatic pay stations (next to kiosks 3, 5, 6, 9, 12 and 14) You may also transfer leftover amounts from a number of cards onto one card.
  • At the sales points on the Esplanade (on the approaches to the turnstiles), and at the sales points of central bus parking

Payment options: 

  • Euro-coin (only at sales points Esplanade and central bus parking)
  • Euro-note (at all sales points)
  • EC-Cash, Mastercard, Visa, Amex (only at sales points Esplanade, central bus parking and the service stations)

You can top-up your card with amounts starting at €5.

Validity

You can check the validity of your purchase on the back of your ArenaCard. It is valid until the end of one Bundesliga season, for example 2017/2018. Left-over credits on your ArenaCard can be refunded in cash or transferred to your account up to three years after expiry (cutoff date: 31. December).

Example: Valid until the end of the 2017/18 Bundesliga season – remaining credit can be refunded or transferred until the end of the 2020/21 Bundesliga season.

Transfer to a new card

Left-over credits on the expired card can be transferred to the new card at the six automatic pay stations and the sales points Esplanade and central bus parking.

Refunds

Checkouts are available in the three ticket canyons (south-east, south-west and north) on match days.

Cash refunds can only be issued on match days!

On all other days:
Please send your ArenaCard to Allianz Arena Payment GmbH, Werner-Heisenberg-Alle 25, 80939 München. The monetary equivalent of the remaining credit will then be transferred on to your account (processing charge: €1) For more information please read our Terms and Conditions.

Further information

Terms and conditions of Allianz Arena Payment GmbH for the use of the ARENA CARD