Question 1

Getting here and parking

Accepted Answer

Here’s all the information you need on how to get here and parking on non-matchdays. Further information on parking on matchdays can be found here .

Question 2

Accessibility and lifts

Accepted Answer

The path from both the north visitor car park and the esplanade from the underground to the large promenade (main access area) is barrier-free.

The lift with the designation “Lift FC Bayern Museum/Arena Touren” by staircase L brings you to Level 3 in the FC Bayern Museum foyer. Inside the FC Bayern Museum and across the whole of Level 3, you can proceed without barriers.

The lift for people with wheelchairs and buggies is the lift in the FC BAYERN STORE checkout area, which brings you to Level 2.

Please note that most Arena Tours cannot be conducted without barriers. We offer a special Disabled Tour for people with wheelchair and people with limited mobility.

Question 3

Picture/film and audio recordings

Accepted Answer

Brining picture/film and audio recording devices for the purpose of commercial use is prohibited. However, picture/film and audio recordings are permitted.

Question 4

Tours

Accepted Answer

Tours take place every day of the year, with the exception of Christmas Day, New Year’s Eve and New Year’s Day.

Most of our tours take place every day of the year, with the exception of Christmas Day, New Year’s Eve and New Year’s Day.

Here you’ll find the booking form for Arena Tours, tours of the FC Bayern Museum and also for booking group tickets for the VIP Tour and Disabled Tour.

BOOKING FORM

Please note that you can only guarantee a place on an Arena Tour by an advanced booking through our Online Ticket Shop. It is NOT possible to buy on the day. We therefore strongly recommend that you book your ticket online or by telephone on +49(0)89 699 31-222.

Please gather at your waiting area with your ticket 15 minutes before the start of the tour. In most cases this will be in the Paulaner Fantreff North. Please make sure you wear appropriate footwear as you will have to walk a considerable distance with stairs.

In exceptional cases, individual areas on the tour route may be closed at short notice because of safety reasons or events.

Question 5

Luggage storage

Accepted Answer

Short-term luggage storage (on a small scale) is possible in the cloakroom area of the FC Bayern Museum.

Question 6

House rules, stadium regulations and terms & conditions

Accepted Answer

The house rules and stadium regulations of Allianz Arena München Stadion GmbH as well as the terms and conditions of FC Bayern München AG and DO & CO München GmbH apply to the purchase of tickets for the FC Bayern Museum / Arena Tours.

House rules and stadium regulations

Question 7

Children under 14

Accepted Answer

Children under the age of 14 can only take part in our Arena Tours if accompanied by an adult, unless the tour is solely intended for adults.

Question 8

Buggies

Accepted Answer

Buggies cannot be taken on tours.

Question 9

Pets

Accepted Answer

Taking pets is not allowed. The waiting area for dogs is found to the left of the north entrance area. The waiting zone is protected against wind, rain and sun, the water bowls are replenished daily with fresh water and the lying surfaces are checked for cleanliness. Dogs are not supervised.

Incl. visit to the FC Bayern Museum
Minimum quantity of 15 Tickets at	€43.00	(15 people x €43.00 € = €645.00)
Each additional person up to 20 people	€43.00	from the 21st person the minimum quantity restarts

Exkl. visti to the FC Bayern Museum
Minimum quantity of 15 Tickets at	€34,00	(15 people x €34.00 = €510.00)
Each additional person up to 20 people	€34,00	from the 21st person the minimum quantity restarts

VIP Tour

Programme

Duration

Prices

Important information